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CANCEL YOUR SUBSCRIPTION FREE AND IMMEDIATELY THROUGH OUR ONLINE CANCELLATION SERVICE

Our support team members are trained to answer all your questions quickly and efficiently.

The subscription services we offer provide a unique solution to multiple problems. All the coaching programmes, client assistance and qualified expertise are divergent but with the same goal which is to ease your life.

  • Affinity Services Specialist
  • Professional partners
  • Fast and efficient experts
  • 100% free, no banking data

Customer service for all your online subscriptions

Agents at your service

upcharg agents are experts in the after-sales services and can give you all the answers to your questions. We work 7 days per week, so you can contact the agents by live chat or by phone any time you need. You can also send them an email to [email protected] to which they will respond within 48 hours. If you have problems in managing your subscription on ports or in case you have any other question, do not hesitate to contact us.

Recognized expertise

We provide the after-sales service of several partner sites, which are all satisfied with our services. Our expertise provides the support for every single client. The desire to ease the customer's life and our commitment to its satisfaction are the engines of upcharg.

Simplified management of your subscriptions

upcharg offers you to easily manage divergent subscriptions. Fill in the e-mail address used during subscription and enter your customer account in one click. All the necessary information is there to give you maximum control of your subscriptions. You can also get in touch with the agents to ask for help, unsubscribe or make a complaint. Everything is prepared to make sure you can manage all the subscriptions in the easiest way possible.

FAQ

Why do I have a upcharg charge on my bank statement?

In case a direct debit appears on your statement, you must have signed up to a subscription to one of our partner sites for which we provide the after-sales service. Please note that you are not a client of upcharg, but a client of a site that has delegated the management of its customer service.

What are the services offered by upcharg?

upcharg offers simplified management of your subscription. In order to do this, you have to open your personal account by filling in the form at the home page with an e-mail address used at the time of subscription. You will be able to contact the agents responsible for your file, obtain all the information concerning your subscription or cancel it.

What kind of subscription do you need for after-sales service?

upcharg provides customer service subscriptions that make your life easier. We work with websites that provide help to individuals or professionals, accompanying the client during various operations or steps. Thus, we guarantee the after-sales service offers of every partner’s site.

I do not remember signing up to a upcharg subscription.

You may not have signed up to a upcharg subscription. You have definitely signed up to a subscription at one of our partner sites for which we provide after-sales service. That’s why the direct debits appeared on your bank statement.

How to find the offer to which I subscribed?

In order to find the details of the subscribed offer, you just need to fill in the form at the home page with the email address used when registering. You will be provided with important information about your subscription, such as the date, the amount of the next withdrawal and the service features you have selected.

I forgot the email address used when subscribing to the offer. What can I do?

In case you are unable to retrieve the email address used during the subscription, our agents always have the possibility to find your client file. For this, contact our agents via email, phone or chat and they will give you the instructions.

Who can I contact if I have a question?

upcharg agents are experts in after-sales service and will always be able to help you. We work 7 days per week, so you can contact the agents via live chat or via phone any time you need. You can also send them an email to [email protected] to which you will get a response within 48 hours. Whether you are facing problems managing your subscription to the portals or if you have a question or a complaint, do not hesitate to contact the agents.

How can I cancel my subscription?

In order to cancel your subscription, you should open your personal account and click on the button "Unsubscribe". You will no longer benefit from the services of our partner site and will no longer be charged by the portals. A confirmation email will be sent automatically.

We provide full assistance

  • upcharg crew is available 7 days per week to answer your questions as per subscription.
  • upcharg 12-hour request processing is guaranteed.
  • Providing free service, upcharg has the answer to all your questions about your subscriptions.
  • upcharg is simple, fast and efficient.
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